Meet the team

The people who work at HETAS share the vision and values of our business and community. Here you can meet the HETAS leadership team.

Our Leadership Team

Carrie Artus

Head of Training

Carrie joined HETAS in 2022 in the newly created role of Head of Training. Following 18 years in the financial sector in both customer service and training roles, her enthusiasm for learning and development led her to work for an ILM Centre, delivering business training to companies and individuals across the South West. Most recently,…

Calvin May

Head of Technical Services

Calvin joined HETAS at the beginning of 2010 and has since progressed into the role of Head of Technical Services here at HETAS, responsible for leading the technical departments in raising best practice standards for the installation and commissioning of solid fuel equipment and services, as well as providing informative updates which may impact the…

Helen Thomas

Head of Corporate Services

Helen joined the team in 2014, originally taking on the role of Finance Manager and bringing several years of experience managing accounts for other non-profit organisations. This most recently included seven years working for a care provider and its subsidiary businesses in Somerset. Now Head of Corporate Services, Helen has responsibility for all financial procedures…

Erica Burlace

Head of Operations

Joining HETAS as Head of Operations in 2020, Erica was brought on board to manage the complexities of our organisation, making it more agile, prepared for change and better equipped for growth. With almost two decades of experience in strategic management positions, Erica takes a positive approach to problem-solving, encouraging and empowering our people to…

Serena Sumner

Head of Communications

Serena joined HETAS in 2014 as Business Development Manager having worked in recruitment, sales and business development roles within the media industry, including a decade at the Independent News and Media Group. Now our Head of Communications, Serena uses her knowledge and expertise in growing and developing brands to lead marketing, PR, sales and business…

Bruce Allen


Bruce joined HETAS as CEO in 2006 and was appointed as CEO of Woodsure in 2017. Leading our policy, strategy and partnership work across both organisations, Bruce helps inform industry and provides insight to government departments including DEFRA, BEIS and DLUHC, as well as trade associations, member organisations, the scientific community and local authorities.  He…

Our Board Members

Barry Wyatt

Non-Executive Director

Barry works as Climate Emergency Manager at South Gloucestershire Council and joined HETAS as Non-Executive Director in 2021. Prior to this, Barry spent 29 years at Stroud District Council, starting as a planning officer and going on lead regeneration projects before becoming Head of Planning then Director of Development Services, and ultimately Interim Chief Executive.…

Kaye Welfare

Non-Executive Director and Chair of HETAS

Kaye joined HETAS in 2020 with many years of experience working in leadership and development roles for organisations focused on the promotion and delivery of energy efficiency and affordable warmth. As our Chair and Non-Executive Director, Kaye brings a passion for environmental responsibility which is key fulfilling our purpose of working together for a cleaner…

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Ready To Burn Severn House Unit 5 Newtown Trading Estate Green Lane Tewkesbury GL20 8HD