If you have concerns over a Ready to Burn woodfuel and want to raise concerns about the fuel you can:

  • use our¬†online form below
  • email: [email protected]
  • write to: HETAS, Severn House, Unit 5 Newtown Trading Estate, Green Lane, Tewkesbury, GL20 8HD
  • call: 01684 278188

All fields on this form are optional and there is no requirement to submit your contact details. Please supply as much detail as possible to help us address your concerns.


What is the name of the business or manufacturer you have concerns about?
Please add the certification number (if known, or applicable) of the fuels that you have concerns about. Certified fuels will start with the prefix WS.
If your concerns relate to a particular fuel at a location, please include details of where it is available.
Use this field to highlight your concerns about the wrongdoing you are reporting.
We do not expect whistleblowers to find supporting information .Please list here the details of any supporting information you may have
Please attach any relevant supporting evidence.
Max. file size: 8 MB.
Contact Details
We appreciate that you may wish to remain anonymous when completing this form, however, if you are happy to be contacted further to discuss your concerns, please include your contact details below. Your details will remain confidential in line with our whistleblowing processes.

Get in touch

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Contact us

Ready To Burn Severn House Unit 5 Newtown Trading Estate Green Lane Tewkesbury GL20 8HD